Telenor Serbia chooses Ericsson’s convergent charging, billing tech

Ericsson, Telenor Serbia, billing, digital transformation

Telenor Serbia has deployed Ericsson’s convergent charging and billing platform as part of its digital transformation programme.

The operator said the vendor’s Charging and Billing in One (CBiO) solution would enable it to improve the service it provides residential, corporate, mobile and fixed subscribers.

Ericsson said it had already finalised the migration of the operator's entire subscriber base to CBiO.

The deal, financial details of which were not disclosed, also includes the implementation of over 100 “business requirements” as part of Telenor Serbia's ongoing digital business transformation project.

Telenor Serbia CEO Ingeborg Øfsthus said: Telenor Serbia has implemented a convergent billing system which enables us both to meet our customers' expectations and introduce new trends on the market.

“This system enables flexibility of the offer, broader spectrum of promotions, discounts, incentive programs, targeted campaigns, packages combining different services, as well as offer of different tariffs to customers.

“And all of that is enabled in real time, in line with customers' needs, providing them with full cost control.

“I am proud to say that we are the first mobile operator in Serbia to fully shift to convergent system of charging and billing and we manage to do it only in one year.”

It is Ericsson's first CBiO public deployment in Europe.

Antonio Passarella, Head of Ericsson Serbia said: "Convergent, real-time charging solutions are essential for operators to meet the growing demands of today's always connected consumers.”

Last month, the company won a $1 billion deal to upgrade VimpelCom’s IT architecture.

Read more
- Operators hunt sharper BSS gains, as 68 percent of ‘big bang’ projects fail

- Telcos' digital transformation still has plenty of fuel left to burn

More News

Telia buys cloud provider to boost SME presence Telia buys cloud provider to boost SME presence Telia has acquired Finland-based cloud provider Nebula Top Oy as it bids to expand its offering to small businesses. More detail
Orange Business Services looks to acquire French consulting, SI company Orange Business Services looks to acquire French consulting, SI company Orange’s enterprise arm is in exclusive negotiations to acquire a controlling stake in France-based consulting and systems integrator player Business & Decision. More detail
EC accuses Altice of jumping the gun in PT takeover EC accuses Altice of jumping the gun in PT takeover The European Commission has accused Altice of breaching EU rules by taking over Portugal Telecom before the deal was formally approved. More detail
Nokia finally gets green light for A-L Shanghai Bell joint venture Nokia finally gets green light for A-L Shanghai Bell joint venture Nokia has signed a definitive agreement with China Huaxin to merge the vendor's China business with Alcatel-Lucent Shanghai Bell. More detail
UK consumers able to switch mobile operator by SMS under Ofcom plans UK consumers able to switch mobile operator by SMS under Ofcom plans The UK regulator is consulting on plans that would allow customers to switch mobile operator by sending a standard free SMS message to their current provider. More detail
    

@eurocomms