Telenet strengthens Netcracker relationship with OSS project

Telenet, Liberty, Netcracker

Belgium's Telenet is to work with Netcracker on digital transformation and integrating the customer base of mobile operator BASE.

NEC-owned Netcracker already provides BSS to Telenet and said the addition of OSS would create a full stack of IT, reducing capex and opex.

The goal, according to Netcracker, is to help Telenet to create multiplay offerings across fixed and wireless, speed up time to market, consolidate and replace legacy BSS into one end-to-end platform, and reduce the costs of business support.

Telenet completed it acquisition of BASE from KPN last year.

Netcracker said it wanted to help Telenet to deliver a "simplified and consistent omnichnnel experience" and centralise the operator and BASE's IT onto one system.

Sam Lloyd, CIO at Telenet, said: "With our comprehensive, converged infrastructure and cutting-edge network, our customers expect the most digitalised offerings and an outstanding customer experience delivered consistently and in a personalized manner. This is the focus of this program.”

The Liberty Global-owned company saw revenues rise 0.8 percent in the first three months of the year.

Roni Levy, General Manager of EMEA at Netcracker, said: "As a proven partner to Telenet on the OSS side and having delivered the operational transformation, we understand the unique requirements of its business and its customers.

"By expanding this partnership to the customer and revenue management domain, we are excited to be part of Telenet's journey to become a next-generation digital service provider."

Netcracker has signed deals with Virgin Media and Telefónica’s enterprise arm this year.

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