Ericsson wins BSS as-a-service contract with Tigo Rwanda

Ericsson, BSS, Milicom, Tigo

Millicom subsidiary Tigo Rwanda has tapped Ericsson for its BSS-as-a-service offering as the operator looks to upgrade its IT infrastructure.

The contract covers charging, billing, provisioning, mediation and roaming functionality as well as customer care and self-care solutions.

Tigo Rwanda offers mobile telephony and financial services to 2.7 million retail and business customers.

It is one of five opcos Millicom owns in Africa

Xavier Rocoplan, Chief Technical and IT Officer at Millicom, said: "This is another major step in our IT transformation and process improvement journey.

“The 'as a Service' operating model is a very important component of our long term strategy.

“This new way of looking at BSS activities is a cornerstone in Millicom's operational excellence program that strives at always delivering a better experience for our customers in a more efficient manner.”

Rafiah Ibrahim, SVP and Head of Market Area Middle East & Africa at Ericsson, added: "Our partnership with Tigo Rwanda and the implementation of Ericsson's innovative BSS 'as a Service' model signifies an important first step towards future collaboration across the Millicom group.”

The deal, financial details of which were not disclosed, builds on a wide-ranging deal the troubled vendor signed with Spanish operator MásMóvil last week.

Ericsson made a net loss of SEK10.9 billion on revenues that fell 11 percent to SEK46.4 billion in the first three months of the year.

Read more: Ericsson turns to Verizon to transform its IT

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