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Shenick adds new capabilities to IPTV service assurance with the launch of servicEye monitoring system
Shenick has announced the general availability of its servicEye, IPTV monitoring system. With servicEye, Shenick adds to its converged IP network test portfolio and IPTV service providers can now proactively address quality issues, reduce customer churn and confidently scale IPTV services delivery.
servicEye is built on IPTV quality assessment technology that provides a completely integrated end to end performance monitoring solution. servicEye, which is already in use by network service providers worldwide, provides IPTV monitoring and service assurance from the video head end right through to the end viewer.
IPTV service providers can now secure and grow fixed line revenue by delivering a high quality TV viewing experience. They can now boost competitive advantage by proactively reducing and rapidly isolating quality issues saving on repair costs and increasing productivity rates through efficient resource allocation. In addition, they can manage content provider quality issues and establish reliable mechanisms to guarantee content service level agreements.
servicEye provides the following key features:
A passive and active probe in one, integrated unit.
24 x 7 real time, non intrusive, passive analysis of each and every IPTV channel.
Full reference active video analysis utilizing the PEVQ MOS algorithm.
All CODEC's supported for standard (SD) and high definition (HD) TV.
Active probe functions to inject and analyze emulated network and multiplay video, voice and data application flow scenarios, such as IPTV channel change rate testing and/or service level VLAN/PPPoE/DHCP testing.
Head End quality monitoring for both IP and pre encoded ASI/SDI inputs.
Quality analysis of both encrypted and non encrypted CBR and VBR streams.
Multi-minute video capture upon pre-configured quality (such as MOS) threshold violation.
Select and view any IPTV channel in real time.
A scalable and centrally managed solution with pre-configured support for popular OSS fault, correlation and alarm management interfaces.
Secure management interface without a requirement for a dedicated data communications network.
In a separate announcement, Shenick has announced that its diversifEye10G has been selected by World Wide Packets, a leading provider of Carrier Ethernet solutions, to guarantee high quality user experience for converged multiplay IP applications such as IPTV, VoD, VoIP, wireless and data applications over Ethernet services.
World Wide Packets' solutions allow service providers, cable operators, emerging carriers and municipalities to reach new levels of speed and agility when deploying Ethernet services such as IPTV or VoIP. Multiplay IP services are particularly susceptible to quality issues so, there is a demand to ensure quality of experience for each and every customer across all services, from traditional Ethernet offerings to next-generation video and voice application quality. World Wide Packets requires a highly granular, realistic perspective on service and performance, right down to the corporate and consumer subscriber level and individual user application flows.
With diversifEye, Shenick provides World Wide Packets with the degree of granularity required to test overall performance limitations and quality of service (QoS), coupled with the ability to drill down to each IPTV, VoD, VoIP, wireless and Internet user application flow such as Web and P2P applications for a true quality of experience (QoE) assessment. Shenick is the first company in the market to test on a per user, per application, per service layer and network basis in a single box test system helping to provide every customer with the highest quality service.
Mike Nielsen, Executive Vice President of Product Management & Engineering for World Wide Packets said, "World Wide Packets is dedicated to delivering its customers the very best quality of services and user experience. Utilizing the per flow test capabilities and high performance of diversifEye10G, we are able to ensure we deliver this high level of service."
Robert Winters, Shenick CMO said, "World Wide Packets joins our rapidly growing global customer base of network equipment manufacturers and service provider customers who now have the capability to guarantee the quality of end user experience on a per network service and application flow basis."
Shenick's diversifEye10G is a completely integrated high performance 10Gbps test system that provides both network operators and communications equipment manufacturers with the ability to create and test the most realistic converged IP application usage scenarios covering quality of service, individual subscriber experience, functional verification, high load and key performance limitations.
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