Leading executives from Beecham Research, TeliaSonera and Orange discuss the latest developments in the M2M/IoT space, particularly how operators can generate new revenues.

Beecham Research CEO Robin Duke-Woolley highlights some of the current key trends, including operators focusing more on generating new revenues from M2M.

He points out some of the challenges this brings: “We’re becoming a little concerned at how sustainable their businesses are becoming.

“They’re tending to focus more on the connectivity rather than the overall solution.”

He also highlights a lack of technical support provision and said it is crucial that operators sort this out as they move into the IoT space.

Says Duke-Woolley: “They need more expertise that is on the end of a phone...dealing with the customer problems.”

Hans Dahlberg, Head of M2M Services at TeliaSonera, discusses whether the operator is on track to reach its target of €100 million revenues from M2M over the next few years.

Further, he outlines how the operator intends to derive new revenues from smart homes.

Dahlberg says: “[There is] quite a big battle for the connected home and what you need to understand is what the driving forces are from concumers.

“My bet is that we will increase our offering within the home but it’s a short-term strategy [until] we get all the standards in place.”

Finally, Emmanuel Routier, Vice-President of M2M at Orange Business Services, discusses how the operator is going to reach its target of €600 million revenues from M2M/IoT space.

He also explains Orange’s recent acquisition of fleet management company Ocean and how it plans to expand to markets beyond France.

Says Routier: “OEMs are willing to get other types of services. They want to get to B2B2C and they want higher bandwith that we cant cover with roaming.”

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