Nokia has extended a contract with Capgemini and unveiled a benchmark for operators to measure their progress in the telco cloud space.

Consulting, technology and outsourcing service provider Capgemini will continue to optimise Nokia’s order management operations worldwide until 2020.

The existing contract was due to expire in 2017.

Principally, Capgemini provides customer order management services, including preparation for delivery, distribution and customer invoicing.

“We are very pleased to continue and deepen our relationship with Capgemini building on a successful Supply Chain transformation partnership initiated in 2010, which has resulted in cost optimisation, quality enhancement and global process harmonization,” said Johannes Giloth, Senior Vice President Global Operations at Nokia Networks.

Meanwhile, the Finland-based vendor has built on its entry into the cloud infrastructure space earlier this week by unveiling a Telco Cloud Index.

Nokia said it had been designed to assess the maturity of an operator's current cloud technology deployments, and business operations and processes.

Operators can understand how they are progressing relative to others and in relation to their own expectations.

Glen Ragoonanan, Principal Analyst at Analysys Mason, said: "Telco cloud is a high priority for most operators, many of whom have similar aims but widely different approaches and varying degrees of IT and network overlap as the starting point.

“Nokia's Telco Cloud Index provides much needed business and technology maturity benchmarking and lessons learned to participating operators and the wider industry as well as helps Nokia Networks provide a more relevant telco cloud portfolio for operators, worldwide."

Igor Leprince, Executive Vice President and Head of Global Services at Nokia Networks, added: "In a telco world where the cloud computing and telco cloud domains are merging, it is crucial for operators to plan their cloud transition really well.

“With this launch, they can use the Telco Cloud Index to help address challenging questions about their cloud strategy and execution planning which they may not have previously considered.”

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