BT has revealed new cloud capabilities designed to help businesses integrate communications services from various providers.
The UK operator has unveiled three cloud-based solutions that leverage collaborative communications platforms from Cisco and Microsoft.
One Cloud video allows video conferencing between BT MeetMe, Skype and Cisco WebEx users, and enables better compatibility for users across various devices.
BT said the solution was designed to “prevent the traps of video islands that are unable to interconnect” across desktop, laptop and mobiles.
One Cloud Cisco, meanwhile, allows companies to add additional, collaborative services to their the service license as and when they need them, such as BT MeetMe with Dolby voice, Cisco WebEx and Cisco Collaboration Meeting Rooms.
According to BT, the new capabilities address the needs of businesses that have previously invested in incompatible voice and desktop technologies by bridging gaps in their communications services.
Finally, Skype for Business is now available globally for One Cloud Microsoft customers.
Andrew Small, VP for Unified Communications and Customer Relationship Management at BT Global Services, said: “Our customers want choice, security, a great user experience and a single way of managing their options. But they do not want the complexity. For that, integration is the key.
“The easy integration of a very diverse range of collaboration services and tools, disparate platforms and multiple devices across fixed and mobile communications is a key building block of our broader ‘Cloud of Clouds’ technology vision.”
BT announced that Netherlands-based animal nutrition specialist Nutreco had signed up for a cloud-based Unified Communications and Collaboration (UCC) solution based on BT One Cloud Microsoft.
The operator will combine Nutreco’s telephony, instant messaging and conferencing services onto a single cloud platform, which BT said would allow the company to more easily expand into new markets.
The solution is underpinned by BT’s One Voice session initiation protocol (SIP) trunking service, which the operator said would deliver “significant” cost savings through offering cost-effective call routing and reducing the need for hardware investments.
Sales at BT's Global Services division fell six percent in the three months to June, despite order intake rising 14 percent.