Telstra has launched an application suite for enterprises featuring a range of business tools and software-as-a-service (SaaS) solutions.
The Australia-based operator said the new portfolio has been designed to help enterprise customers lower costs, increase operational efficiency and improve security.
The initial release consists of four apps covering mobility, transaction management, authentication and messaging.
This includes content management platform Kony, which allows enterprises to build and deploy their own apps, and TeleSign, a mobile identity service that provides user verification and authentication tools.
Also offered in the app suite is cross-channel messaging service Whispir, as well as DocuSign, which allows users to digitally sign electronic documents on mobile devices.
The applications are hosted in Telstra’s cloud and will be available internationally to customers “in selected geographic locations”.
Jim Clarke, Telstra’s Head of International Products and Pricing, claimed that more than half of the operator’s customer service transactions were now taking place in a digital environment.
He said: “Apps are central to many forms of customer and employee interaction today…. we recognise that without adopting and innovating with the solutions we design, we cannot expect to inspire those who we want to work with.
“For us, our starting point with new products and initiatives is digital first, and with digital technology taking us into a world of rapid change, constant innovation and competition and to succeed, all organisations must have a clear digital technology strategy or should prepare to fall behind.”