Swisscom will establish and operate an eHealth platform for Bern's Insel Gruppe hospitals to allow health practitioners to share patient information, as the Swiss telco also purchased a start-up focusing on services.
Swisscom Health, the operator’s eHealth division, will provide its Health Connect platform for Insel Gruppe, which operates six hospitals in Bern.
Health Connect will be used to interconnect the hospitals with a single “overarching eHealth solution” that will allow Insel Gruppe’s 10,000 hospital employees to share and exchange administrative and medical information with external healthcare providers, such as GPs and care homes.
Swisscom said the solution is fully compatible with eHealth Suisse, the Swiss government’s framework strategy for eHealth services in the country.
Ueli Wehrli, Manager of eHealth at Insel Spital and Spital Netz Bern AG, said: “Our objective is to set up a highly scalable solution that achieves a high level of acceptance among users and brings genuine added value for the investment involved.”
Meanwhile, Swisscom also acquired majority share in startup company Mila this week.
Mila is an online marketplace that allows users to register, sell and rate services in their local area.
The operator has been working with the firm since 2013 as part of Swisscom Friends, which allows Swisscom customers to receive technical support from fellow users in their vicinity.
Mila’s current customer base includes companies such as Vodafone Germany and Swiss energy suppliers IWB and ewz.
Swisscom said it had taken over the majority stake in order to expand its capabilities in the “shared economy” sector.
Marc Werner, Head of Residential Customers at Swisscom, claimed collaborative service models would play an “important role” in customer services in future.
The operator did not disclose how much it had paid for, nor the size of, the stake it had acquired.
Christian Viatte, previously Head of Service Experience & Innovation at Swisscom, will now head Mila as Chief Executive. Manuel Grenacher, Founder and former CEO of Mila, will stay on at the company as Chairman of the Board.