BT’s enterprise arm has signed a new six-year contract with Nationwide to update the building society’s network infrastructure and added Salesforce connectivity to its cloud offering.
The deal with Nationwide sees the UK-based operator connect its entire UK retail banking operations, spanning around 700 branches, its head office, regional administration centres and contact centres.
Further, it will support applications and services delivered to over 15 million Nationwide customers and 17,000 employees.
BT and Nationwide have a relationship dating back several decades.
Financial details of the new deal were not disclosed.
Last November, Luis Alvarez, CEO of BT Global Services, revealed financial services remained the company’s biggest vertical, bringing in over £1 billion worth of business.
Nationwide CIO Debra Bailey said: “Our latest investment with BT provides us with a great network platform to support our digital banking strategy.
“It gives us the agility to innovate as well as the reliability and security to confidently deliver our digital services.
“A reliable network infrastructure with ‘always on’ service levels is a core component of our digital transformation strategy and will help ensure that we continue to offer market leading customer satisfaction.”
Meanwhile, BT announced that its enterprise customers will now be able to connect directly to Salesforce through its cloud offering.
The managed connection will be rolled out incrementally from next month, first in the United States and Europe, and globally thereafter.
Keith Langridge, VP of Network Services at BT Global Services, said: “Salesforce is an organisation born of the cloud – a true pioneer of the technology – so this is an important milestone in the delivery of our [‘Cloud of Clouds’] vision.”