Lebara has announced a tie-up with insurance firm Allianz Group that sees the MVNO offer a medical service to customers and family members.

The two companies said Second Medical Opinion was the first of many services they hoped to provide.

Second Medical Opinion gives Lebara customers the chance to get a second opinion on major medical conditions along with 24/7 telephone support.

The service is being offered in conjunction with Best Doctors, a service set up by the Harvard Medical School to provide health advice to consumers.

It is being rolled out to the MVNO’s subscribers in the UK, for free, from today (7 March).

Lebara customers can add two additional family members in the UK or abroad at no extra charge.

The MNVO, which is focused on ethnic minority customers, cited research from The Consultative Group to Assist the Poor (CGAP), which is part of the World Bank.

It has found that just one in five people in developing countries are covered by their local public social security systems.

The announcement chimed with a separate report, unveiled today, which revealed that MVNOs are moving towards offering new services.

Lebara said the collaboration with Allianz was the first time a Europe-based mobile operator provided not only insurance and assistance to customers, but also covered their family members abroad.

Last May, Telecom Italia teamed up with BNP Paribas Cardif to offer its customers free home insurance.

Lebara Group Chairman and CEO Yoganathan Ratheesan said: “I’m proud to announce this partnership with Allianz, which we feel will take the important step of democratising the provision of insurance services.

“We know that ensuring healthcare is a key priority for the global community of migrants.

“Quick, simple and cost effective protection of loved ones at home, wherever they are in the world, responds to this core need for our customers born outside of the UK.”

[Read more: Lebara diversifies TV offering, suggests rivals offer homogenous service]

Theo Bouts, Head of Global Life and Health at Allianz Group, said: “Migrants are a large and under-served community to which Lebara, together with Allianz insurance and service companies, can provide excellent protective support.

“I believe this launch is just the start of how we can benefit migrants globally.”

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