European Communications has launched its fifth annual survey of the big data scene in telecoms.

As usual, the survey delves into the opportunities and challenges that the industry sees for this key focus area.

It tracks who is leading big data efforts at operators, as well as whether the focus remains on internal processes such as improving customer service and network management.

At this year’s Mobile World Congress, for example, both Vodafone and Telefónica announced plans to deploy big data analytics tools for these reasons.

This year, Telefónica also revealed plans to monetise customer data in both China and the UK.

The survey also looks other areas, such as whether telcos have the right quality and quantity of staff in place, and if they need to acquire big data-related companies in order to succeed.

You can share your views below:

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The results of the survey will be published in the Q2 issue of European Communications magazine, due out in May.

The findings will be discussed at European Communications’ fifth annual big data seminar in June.

The London event will bring together a range of industry leading figures to discuss the latest trends in big data.

 

 

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