Deutsche Telekom has teamed up with a German insurer to add new safety features to its smart home service and to offer a new cyber insurance package.

The partnership with ERGO sees the operator expanding its Magenta SmartHome product, which allows users to manage a range of connected devices including alarms and motion detectors, with emergency support.

When sensors detect a hazard, such as smoke or an intrusion, they will automatically transmit an alarm to the ERGO Emergency Service if the occupant doesn’t respond to an initial notification.

The tie-up with ERGO also sees Deutsche Telekom adding cyber insurance to its Computerhilfe Plus product, which offers network and data security for the home.

Users will be able to protect themselves against financial losses from cyber attacks thank to the insurance feature, which is expected to be available from the beginning of 2018.

Separately, ERGO’s standalone Internet Schutzbrief-S product, which insures customers against losses through cyber crime, has also been offered to Deutsche Telekom’s customers at a discounted rate.

The two companies said they plan to collaborate on other products in the future.

Reinhard Clemens, CEO of T-Systems commented: "In the future we want to offer our clients not just inspiring technology but also protection for their networked life and work. That's why ERGO and Deutsche Telekom are combining their skills.

“The possibilities in this future-oriented field of digital insurance services can only be exploited by cooperation. Neither one of the partners could achieve this on its own."

Mark Klein, Chief Digital Officer of ERGO, added: "Our plan is to work with (Deutsche) Telekom on the seamless combination of advice, insurance coverage and repair services with the objective of making life easier for our customers and restricting claims by digital means.”

Read more: Give marketing control of the smart home, Deutsche Telekom’s experience suggests

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