Orange has teamed up with security company G4S to offer a smart home security solution in Luxembourg.

Called Smart Security, the solution includes a set of monitoring devices for the home that can be managed via a mobile app.

G4S engineers install motion sensors with built-in cameras, which take photos when activated and send a notification to the customer’s smartphone as well as to the G4S security team, in the home.

Depending on user instructions, a 24-hour support team can then intervene.

There is a one-off installation fee of €99 for the service, which is available in two packages: a €32 per month Relax plan includes basic equipment such as the control unit and a motion sensor, while a €42pm Zen plan adds extra services.

For example, a video camera means customers can check on the status of their home at will, while G4S will also look after a spare key that they can use to enter the property themselves if instructed.

Orange’s Luxembourg arm, a subsidiary of its Belgian opco, offers mobile, fixed line and TV services to around six million customers.

This is the second market where Orange has launched a dedicated security product for the retail market, following the launch in May of a similar service in Spain.  

Rival Telefónica introduced a security service to the Spanish market in 2015.

Orange also offers its HomeLive solution, which allows users to monitor connected objects through an app, to consumers in France, but it does not include 24-hour security support.

More News

BT, Huawei go back to university with £25 million Cambridge partnership BT, Huawei go back to university with £25 million Cambridge partnership BT and Huawei are establishing a new research group at the UK’s University of Cambridge. More detail
Telia hopes for divine investment after serving Uzbek penance Telia hopes for divine investment after serving Uzbek penance Telia has said it is hopeful The Church of Sweden will once again become an investor after the operator fell foul of its asset management guidelines. More detail
Iliad reports Q3 revenue rise, keeps quiet about Italian launch Iliad reports Q3 revenue rise, keeps quiet about Italian launch France’s Iliad registered a rise in revenues in the three months to 30 September but kept the market guessing about an upcoming launch in Italy. More detail
Bouygues becomes latest operator to up profitability guidance Bouygues becomes latest operator to up profitability guidance Bouygues Telecom has upped its EBITDA margin target for the year as it registered revenue and profit growth in its latest financials. More detail
TalkTalk registers loss as it preps new mobile offer TalkTalk registers loss as it preps new mobile offer TalkTalk made a net loss in its latest financial results as it prepares to launch a new mobile proposition. More detail
    

@eurocomms