Fon’s operator brand Fontech has launched a Wi-Fi solution to help service providers improve their fixed internet offerings.
The Home WiFi portfolio aims to help operators offer better service, better visibility and control over customers’ networks.
The solution is built around a dedicated management portal called the Home WiFi Platform, which is available in the cloud or on-premise. The software, which can be integrated with existing operator systems through APIs, offers real-time and historical network and end-user information to agents.
Fon also offers advanced Wi-Fi extenders, as well as software which can be installed on generic third-party hardware to allow them to interact with the Home WiFi Platform.
The solution also includes an application for end users to help them self-manage their Wi-Fi networks and access value-added services such as parental controls.
Fon said Home WiFi would reduce technical support costs and customer frustration, claiming it will put an end to “inexcusable” poor quality Wi-Fi.
It is already testing the solution with a number of unnamed operator partners.
Alex Puregger, CEO of Fon, said: “Operators are the natural provider of good in-home WiFi. Users shouldn't have to go to other companies to solve their home connectivity issues. It’s both an obligation as well as an opportunity for operators to address this segment.”
He added: “We believe connectivity is the cornerstone of the Smart Home, and our solution ensures that operators will have a key role to play in our homes of the future.”
The Fontech brand was launched last month, aiming to offer technology to make Wi-Fi management more “smart and simple” for operators and enterprises.