Orange Business Services has has won a deal to deploy and manage a unified communications solution to Japan Tobacco International, owner of brands including Camel, Benson & Hedges and Silk Cut.
Orange’s enterprise arm is supplying a Microsoft Lync-based solution that will unify communications for 20,000 users with IM, Presence and Web conferencing services, while 12,000 users will be enabled with Lync Enterprise voice and desktop video services, integrated with videoconferencing rooms.
OBS will deploy one site every week during a two-year period, starting with JTI’s European and Russian markets.
Dr Helmut Reisinger, SVP for Europe, Russia and CIS at OBS, commented: “Unified communications and collaborative solutions are a key pillar of the workspace transformation that is ongoing within companies. We are committed to support them in this evolution and in this specific case with JTI – at the global level.”
Ovum analyst Brian Riggs added: “Having a UC solution that can be deployed across all geographies and customized to a company’s business requirements by a single global integrator is among the topmost requirements for large enterprises. Companies deploying Microsoft Lync have a strong need for comprehensive consulting services, such as those offered by Orange Business Services, that create the best-suited UC solution with the highest level of security and expertise at the critical crossroads of networks, devices and IT.”
Financial details of the five-year deal have not been disclosed.
However, it is the third deal that OBS has announced in the past few weeks. Last month, it signed a deal with financial technology firm SIA that will enable banks and merchants in Europe to manage payments via mobile point of sale (POS) terminals.
It has also won a five-year contract to transform the communications infrastructure of medical and travel security risk services company International SOS.
In 2013, OBS saw revenues fall 5.3 percent to €6.5 billion due what it described as “heightened competition on prices in a difficult European economic environment”.
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