Telekom Srbija has selected Alcatel-Lucent’s Motive Network Analyzer Solution to improve the performance of its broadband offering to its one million customers.

The product will be deployed across the operator’s existing network, enabling real-time monitoring to detect any issues in line quality.

This will allow Telekom Srbija to develop a proactive strategy for dealing with problems, and can result in concerns being identified and dealt with before they impact customers, the France-based vendor said.

Eighty percent of all xDSL users in Serbia access the internet through the company’s lines. It recently deployed VDSL2 to their existing network of copper digital subscriber lines (DSL) to modernise and optimise the service.

Filip Bankovic, CTO of Telecom Srbija, commented: “In an increasingly competitive market, keeping our current customers satisfied as well as appealing to new customers is an important strategic objective.

“They expect an enhanced overall experience and we consider it our obligation to fulfill their expectations.”

Emil Visloguzov, Country Leader for Alcatel-Lucent, added: “We effectively demonstrated how the Motive Network Analyzer improves network reliability and reduces costs within Telekom Srbija’s multi-vendor access network environment.

"By deploying this technology to monitor and manage its fixed lines, Telekom Srbija can sustain the ultra-broadband connections seamlessly to deliver video and other data intensive services that its subscribers demand.”

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