Nokia has won a deal with Zain Kuwait to deploy its OSS portfolio as the operator looks to become more customer-centric.

The Finland-based vendor will provide its fault, performance, configuration and network management platforms alongside a range of planning, system integration and care services.

Mohamad Diab, head of the Zain Kuwait customer team at Nokia Networks said the solution will reduce maintenance costs and increase efficiency of network operations.

Zain Kuwait CEO Omar Al Omar commented: “We saw the need to evolve our daily operations from a network-centric approach to a customer-centric one by transforming our Network Operation Center (NOC) with the most advanced OSS solutions available. This project is a major step down that road.”

Alongside Huawei, the two companies launched the first ever VoLTE network in Kuwait last week.

Yesterday, Nokia announced it had won a deal to supply du with its IMS solution.

The deals are a boost to the company as it looks to transform itself following the sale of its devices business to Microsoft.

In the first three months of the year Nokia’s network division saw sales fall 17 percent year-on-year to €2.3 billion.

However, operating profit grew as margins improved.

There is still work to do in the Middle East, despite the Zain and du deals.

Revenues were down 30 percent between January and March due to what Nokia said was a focus on a specific set of countries.

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