T-Systems is now a strategic partner for salesforce.com and a primary reseller for the cloud company’s CRM platform.
The deal sees Deutsche Telekom’s enterprise arm become the preferred sales partner for salesforce.com in Germany, Austria and Switzerland, as well as the software company’s data centre provider in Germany.
T-Systems customers can access salesforce.com solutions directly from the DT’s cloud platform.
The partnership will further expand to Europe, the Middle East and Africa “at a later date”, the two companies said.
Tim Höttges, Chairman of the Board of Management of Deutsche Telekom, commented: "Companies that want to benefit from the opportunities of the digital age have to master an ever broader technological spectrum – and Deutsche Telekom’s corporate customers unit and salesforce.com are now working together to support them on that.
"Together with salesforce.com, we are expanding our range of simple and cost-effective cloud services, particularly for small and medium-sized enterprises, which form such a strong part of our economy in this country."
The deal follows the news last month that T-Systems has deepened its partnership with software firm SAP to collaborate on activities related to the SAP HANA platform and cloud solutions.
T-Systems saw sales fall nearly eight percent in the first three months of the year due to a restructuring that saw it move out of what it called “less profitable activities”.
Have you taken our Enterprise Market for Telcos survey? Click here to share your views and be part of our Q3 issue