Vodafone has won what it called “a major new deal” with global insurance company Aviva to provide a range of communications solutions including cloud storage and fixed/remote data connectivity services.
The seven-year, multi-million pound contract builds on an existing 17-year relationship between the two companies.
Vodafone will provide and manage a cloud-based contact centre service to support 12,000 Aviva employees in customer-facing operational roles across multiple sites in the UK and Ireland.
Next year, the UK-based operator will provide Aviva employees with new tools for collaboration such as document sharing, instant messaging and conferencing services based on the Vodafone One Net unified communications product suite.
Vodafone Global Enterprise Chief Executive, Jan Geldmacher commented: “We welcome the opportunity to extend and expand our close working partnership with Aviva. These sophisticated and innovative technologies will help transform how Aviva operates, further differentiating the company from its competitors.”
The deal follows several others the company has announced this year.
Last month, it won three enterprise contract wins with medical and travel security risk services company International SOS.
In April, energy company RWE chose Vodafone to provide all its network, voice and data services in another seven-year contract.
In January, it won a five-year deal to become the communications partner for the UK's largest food producer Premier Foods.
Have you taken our Enterprise Market for Telcos survey? Click here to share your views and be part of our Q3 issue