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NetTest, a leading global provider of testing, monitoring, and management solutions for advanced and converged networks, today announced that it has signed a definitive agreement to cooperate with Casabyte, a leading provider of end-to-end wireless service quality monitoring solutions in a partnership to bring integrated network and service assurance solutions to wireless operators.

To enable wireless operators of 2G, 2.5G and 3G networks to attract and retain subscribers, Casabyte and NetTest are working together to bring integrated solutions for end-to-end service assurance and troubleshooting of services. This partnership combines Casabyte's RCATS with NetTest's MasterQuest in an integrated solution for fully automated, centrally managed active testing, performance monitoring and trouble shooting. This will enable immediate and seamless network tracing and troubleshooting of any failed test, as well as automatic launch of test suites if network and service KPIs indicate potential degradation of the end-user service level.

Whereas MasterQuest provides in-depth understanding of the performance of the network and services seen from a network centric view, RCATS validates the offered services from an end-user perspective through its active test environment. By combining the network centric view with the end-user view, operators can get a complete view of their operation and quality of service. The agreement also means that NetTest will become a distributor of Casabyte’s Service Assurance solutions for active test and roaming test solutions in EMEA and APAC. “Our cooperation with NetTest will significantly increase our market presence in the EMEA and APAC regions, where NetTest’s qualified sales and support organization will enable us to reach a global audience with our Wireless Service Quality Assurance solutions,” said John Read, CEO of Casabyte. “Our cooperation with NetTest has its offset in the Service Management Alliance, and we see this as yet another example of how the alliance breeds enthusiasm among its members to create new and integrated solutions that will benefit wireless operators.”

“Both RCATS and RoamerNet offer very immediate and tangible benefits to mobile operators which implies that there is a great worldwide potential for this partnership. In addition to this, Casabyte’s wireless Service Assurance solutions are the ideal complement to our present OSS portfolio, which consolidates our position as a full OSS solution provider. As a leader in the wireless network and service monitoring market it is a natural step for us to broaden our offering through partnerships with leading vendors in different areas of OSS. We believe that our customers will recognize the significant benefits that these integrated solutions offer,” said Jørgen Weber, Vice President and head of the Systems Business Unit at NetTest.

NetTest and Casabyte will be showcasing their solutions at the Service Management Alliance (SMA) booth #514 at the TeleManagement World tradeshow in Long Beach, California, October 11-14, 2004.

NetTest, a leading global provider of testing, monitoring, and management solutions for advanced and converged networks, today announced that it will cooperate with Psytechnics, the global leader in voice and video quality assessment software to bring non-intrusive voice quality measurement capabilities to NetTest’s MasterQuest VoIP solution.

Having passed the initial technology and adoption hurdles, VoIP is becoming a mainstream service. Many incumbent network operators are exploring IP technology as a way of achieving increased operational efficiency as well as a platform for new services, while other players are exploring IP technology as a vehicle for market entry or business repositioning. Quality of Service has become an important cornerstone in the quest for users. Satisfactory service quality is not only a prerequisite to build confidence with the end-user and grow the customer base; high Quality of Service is also a must in order to retain customers.

By integrating Psytechnics’ psyVoIP voice quality assessment software into the MasterQuest VoIP solution, NetTest is able to offer a comprehensive service assurance solution to IP network operators and providers of IP-based services. The MasterQuest VoIP solution enables continuous non-intrusive voice quality monitoring of all calls in the network. This not only enables monitoring of the end-user experienced voice quality in real-time, but it can also be used for rapid diagnosis of customer-affecting network problems, allowing efficient prioritization of network maintenance. The voice quality offered by the network is made visible through Key Performance Indicators, thus providing a basis for Service Level Agreements with both customers and partners/suppliers.

MasterQuest VoIP is a fully integrated network and service performance monitoring system, where tools for monitoring, troubleshooting and Service Assurance are integral parts of the same carrier-class OSS framework, enabling early problem detection, rapid analysis of problems, and constant monitoring of performance and service levels. The solution offers full end-to-end service visibility across converged networks, thus enabling full troubleshooting across packet- and circuit switched technology domains.

“The major challenge of VoIP is to guarantee constantly positive customer perception of Quality of Service (QoS) at a reasonable operating cost in an environment of complex, converging multitechnology and multi-operator networks,” said John Winchester, CEO of Psytechnics. “NetTest’s MasterQuest VoIP solution provides the end-to-end network visibility that is key to achieving this goal, through a set of monitoring capabilities that focuses on IP Voice Service Quality.”

“Psytechnics’ psyVoIP solution brings the vital end-user perspective into the consolidated Customer-Service-Network view for monitoring and management of network-wide Quality of Service,” said Jørgen Weber, Vice President and head of the Systems Business Unit at NetTest. “Today we are focusing on voice services, but the cooperation with Psytechnics will extend to cover monitoring and management of video and other multimedia services, enabling Service Providers to monitor the performance and behavior of other applications and services in the SIP network.”

A new report by Juniper Research says that large numbers of small payments will make up the vast majority of sales via mobile phones, with the average Western European making approximately 28 transactions a year via the mobile phone by 2009. The average cost of each transaction in 2009 in Western Europe is expected to be worth approximately $3.

Whilst the current m-commerce market is dominated by digital goods such as mobile entertainment (ringtones, games, wallpaper, gambling and so on), other markets such as ticket purchases, retail, and person to person payments will emerge as additional application areas, with revenues totalling $39bn by 2009.

The purchase of tickets (such as car parking and cinema tickets) using the mobile phone, will dominate the growth in m-commerce. Mobile users have started already to show interest in ticketing particularly in Europe and Japan, while in the retail sector, initial applications are geared towards vending machines, but this will see slow growth.

The report also reveals that:•Ticket purchases will emerge as a major application area by 2007 with revenues totalling $39bn by 2009. •Retail Point of Sale (POS) mobile transactions will be slow and be worth only $299m by 2009.•RFID and Infra Red technologies are likely to have major influence on future developments of mobile as a payment device.•The development of global standards will continue to be slow due to too many industry bodies concentrating on vested interests.

Report author Marc Ambasna-Jones said: "Mobile commerce is slowly starting to happen, driven by the demand for ringtones and games but also increasingly music downloads. Other applications too will start to emerge, such as ticketing and these are applications that mobile users can understand as they start to explore more uses for their increasingly powerful handsets.

"The key for m-commerce growth is simplicity. Will it be easier to use than a credit card for example? Can it ever be more convenient than cash? Ultimately the success or failure of mobile commerce, either macro or micro payments, will come down to this."

White papers and further details of the study ‘Mobile Commerce (M-Commerce) & Micropayment Strategies’ can be freely downloaded from

T4 now offers greater optimisation and coverage on more devices

Trigenix, the mobile interface company, has announced the latest enhancements to the Trigenix T4 technology. Trigenix 4.1.0 is now available for shipping and offers greater optimisation with enhancements such as improved over-the-air error handling, conditional update fetch, optimised GPRS access and SMS-based subscription management. The award-winning Trigenix software is also now available for more MIDP 1.0 and MIDP 2.0 devices including Samsung E800, Nokia 6230, RIM Blackberry 77-series, Alcatel OneTouch 756, and Sagem MyX5-2, offering greater handset coverage.

The company also announced its wider expansion into the European market with local representation in the Netherlands, Italy and Spain to assist with operator relationships in those countries.

Steve Ives, Trigenix CEO commented, "Trigenix offers both native and complementary UIs enabling operators and handset manufacturers to customise the UI and scale-up data revenues. As an example, it allows operators to provide promotions and drive revenue from themes, or create an on-handset 'portal' for easy access and promotions, revenue from data feeds, ringtones downloads and games. The latest enhancements enable operators to manage subscription services using premium SMS, and our extended sales team gives Trigenix greater presence throughout Europe. We are truly excited by the prospects that lie ahead."

Based on the highly successful Trigenix User-Interface solution already in use with operators such as T-Mobile and TMN, T4 supports Windows Mobile, Java MIDP 1.0 & 2.0 devices and Symbian OS phones. With T4, service providers will be able to deploy revenue-generating own-brand user interfaces and rich content-based themes across 50% of handsets shipping by the end of 2004.

One Week Left to Register!Providing You with the Precise Formula to Get Business And Do Business

Make the right business contacts; learn how lean operations can improve your bottom line; get technology, business and financial views all in one place; and, visit the TeleManagement World Expo full of established and emerging OSS/BSS vendors. We invite you to attend TM Forum’s TeleManagement World – October 11-14 at the Long Beach Convention Center.

"TeleManagement World allowed me to get the latest on top problems and solutions in the telco world," Lucjan Maslan, Consultant, Telkomunikacja Polska S.A

"The best part of TeleManagement World is the mix of showcases and presentations," Simon Holmgaard, Director, Telllabs Operations Inc.

TeleManagement World has the industry’s unparalleled recognition in providing a comprehensive program and an audience that matters to you most for your networking, information gathering, and educational requirements. With over 45 countries in attendance, over 90% attending to network and for strategic planning and over 45% in attendance from corporate management that have decision-making authority, TeleManagement World gives you the complete tool set to take advantage of the OSS/BSS business environment.

We invite you to be an integral part of TeleManagement World in Long Beach. For complete details and to register visit  [][/l]

Leading UK Cable Provider Uses Level 3 to Enhance Service Offerings in England and Ireland

Level 3 Communications has today announced it has signed new agreements to supply network services in the UK and Ireland to ntl, one of the UK's largest broadband services providers.

Level 3 will support ntl's consumer and business broadband offerings with (3)CrossRoads, its wholesale high-speed Internet access and transport service. Specifically, Level 3 will supply ntl with multiple 2.5Gbps ports in Manchester and diverse 10Gbps ports in London. In addition, ntl has purchased (3)CrossRoads service from Level 3 in Dublin to enhance the Internet services it delivers to enterprises and wholesale communications companies across Ireland.

"With over 3 million customers throughout the United Kingdom and Ireland, ntl has clearly established itself as a leading provider of broadband services," said Brady Rafuse, president of Level 3's European operations. "We believe ntl's ability to deliver high-quality voice, video and Internet access over a single network connection offers a powerful value proposition to both businesses and consumers, evidenced by IP traffic growth over its network and need to upgrade capacity with Level 3. We are very pleased to be serving as ntl's network partner in both countries, and look forward to growing our relationship with this important customer."

"We have now significantly enhanced the resilience of our Internet access services by providing more localised points for the collection of regional IP traffic, said Steve Upton, Managing Director of the Networks Division, ntl. "Level 3 has demonstrated its continued strong commitment to customers by investing in its backbone, and we are delighted to be working with them on this important initiative."

(3)CrossRoads is an Internet Protocol (IP) service offering a wide range of interface types and access locations, including the gigabit Ethernet (1000 Mbps) customer interface option. Level 3 employs a unique network approach to track the destination and monitor the bandwidth usage of IP packets traveling on or off its high-capacity, continuously upgradeable fibre network.

The (3)CrossRoads platform provides the performance, reliability, scalability, and ease of connection companies need to respond to their clients' increasing demands for data-intensive content, backed by Level 3's world-class service and support.

As the company announced yesterday, Level 3 has formally launched services in Dublin and increased its network capacity into Manchester to support demand from ntl and other communications service providers. Level 3 now offers services in 21 European markets, as well as in 77 markets throughout North America.

EU becomes the number one DSL region in the world; DSL wins a greater share of the North American broadband market; China leads the world with largest DSL population

DSL – the world’s most popular broadband technology – added over 30 million subscribers in the 12 months to 30 June 2004, according to the latest data produced for the DSL Forum by industry analyst Point Topic, reaching a global total of 78 million.  That growth in DSL subscribers was more than double that of the other broadband access technologies in the year.  Total broadband subscribers grew by almost 55% to over 123 million in the same period. 

The European Union (EU) has narrowly taken over from Asia Pacific as the number one DSL region, with a total of over 23 million subscribers, around 11 million of them joining the DSL community in the last 12 months.

Regional breakdown of DSL subscribersDSL made considerable progress in North America, the only region to retain cable modem dominance, achieving a 48% subscriber increase, significantly more than the 31% growth in cable and other technologies.  In the USA, which has comfortably the world’s largest total broadband population, DSL has seen a 3% increase in market share with nearly 4 million new subscribers.  In Canada, DSL subscribers now account for 48% of the total broadband market.  South and East Asia was the fastest growing region for DSL subscribers in the 12 months, with a 110% growth, while the Middle East and Africa showed a 107% increase, and Latin America a rise of 104%.

In terms of market penetration, the DSL Forum’s first stage target for a global mass market for broadband DSL – 20% of all phone lines – has already been achieved in both South Korea (28.66%) and, more recently, Taiwan (20.76%).  Five countries are currently at 17% or above: Hong Kong; Iceland; Belgium; Israel and Japan.  The EU’s new status as the largest DSL region is reflected in sizeable increases in penetration in Portugal (10.7% per 100 lines) and in the Netherlands (8.44%). 

China now leads the world in delivering DSL broadband services, climbing up from fourth position.  Almost 13 million subscribe to broadband DSL in that country, an increase of nearly seven million in one year (119.4% growth).  The UK, with more than 1.65 million new subscribers, has moved up from eleventh to eighth position, and Australia enters the Top 20 DSL countries list for the first time after seeing a growth of nearly 147% in one year.  A total of 13 countries now have over one million broadband DSL subscribers; 11 have over two million and three – China, Japan and the USA – have over ten million each.

Tom Starr, president of the DSL Forum said: “The DSL success story just goes on getting better.  With our new DSL Anywhere white paper offering service providers technical options to deliver this robust, reliable broadband access technology to all of their residential and business customers, no matter where they are located, the benefits of broadband DSL can be enjoyed by many millions more.  There is no question but that this is the DSL decade.”

Public Safety Users Choose Motorola TETRA Radios

Motorola has today announced contracts for more than 20.000 TETRA radios for the public safety network in The Netherlands. The radios will be used on C2000, the Dutch countrywide encrypted Public Safety Network.

The main reason for this success is that Motorola offered its complete range of TETRA radios to the Dutch market through three key distributors. After the successful introduction and operational use of the MTP700 TETRA radio by different C2000 regions, Guido Dukker, Project leader C2000 of the Amsterdam Fire Brigade, stated."The MTP700 is a very reliable radio and can be seen as lifeline for their employees."

17 of the C2000 regions have made a decision and awarded contracts for their terminals and 17 regions have chosen Motorola. Motorola is currently the leading supplier of TETRA subscribers in The Netherlands.

Within the next month Motorola will introduce its latest TETRA radio, the MTH800 for use on C2000. The MTH800 radio is already a great success in the UK with contracts awarded by all the Police Forces in Scotland and the Metropolitan Police in London. The MTH800 is recognised for its brilliant colour display, in built GPS, and its user-friendly man machine interface. Motorola is working hard to duplicate this success in The Netherlands and is working closely with the Customers and Distributors in The Netherlands to ensure rapid mobile intelligence for mission critical and business customers.

New opportunities to unlock the greater potential of copper in the UK, the Netherlands and Switzerland have been announced by Actelis Networks .  It has signed new distribution agreements in all three countries so that network operators and business enterprises have ready access to the Ethernet opportunity that maximises the bandwidth capability of existing copper infrastructures.

Actelis Networks is a leading supplier of solutions that enable profitable, carrier-grade broadband services over local loop copper, based on the IEEE 802.3ah Ethernet in the First Mile (EFM) standard and meeting ETSI Annex E Requirements.  The latest in the innovative, standards-based Actelis MetaLIGHT platforms can provide up to 67 Mbps of Ethernet services to business customer locations only served by copper, and complement Actelis’ existing portfolio of platforms that enable point-to-point or point-to-multipoint Ethernet-over-copper solutions. 

Actelis platforms provide far greater rate, reach and reliability compared to other products available today, while still conforming to G.SHDSL.bis physical layer technology as well as emerging standard bonding schemes.  Their cost-effective, high-speed broadband connectivity allows multi-location organizations to seamlessly communicate and share resources, and meets the demand for increasing bandwidth brought about by the growing popularity of applications such as voice over IP, video conferencing, data transmission and email use. 

In the UK, Microtel, a division of Kenton research, has signed a distribution agreement with Actelis.  It has already achieved some early successes with systems deployed with the UK’s Ministry of Defence.  “We are delighted to be appointed as Actelis’s partner in the UK”, said John Larkin, Microtel’s sales and marketing director.  “The MetaLIGHT products are aimed at both service providers and the enterprise market and the early level of interest we have seen has been amazing.”

Through Q&I, the Actelis distributor in The Netherlands, several municipalities such as Roermond and Bergen op Zoom now enjoy faster, better communication after deploying MetaLIGHT products over existing lines, extending the municipality LAN network to connect their various sites.  “We are proud of the robustness of the Actelis products evident in daily operation in many municipality sites,” said Mr Servie Janssen, manager of product marketing at Q&I. “The error-free continuous operation makes it a “deploy-and-forget” type of product”.

The third distribution agreement was signed with Omni Ray, a leading commercial and service enterprise for industrial automation in Switzerland. “Business enterprises need increasing bandwidth to meet the needs and opportunities of today’s technology by maximizing the potential of their copper infrastructure,” confirmed Rene Jost, division manager of computing and communication for Omni Ray.  “With the Actelis solutions, we can deliver that potential quickly and cost effectively, without disruption.”

"We are looking forward to a fruitful partnership with all three of these European companies,” said Meir Amarin, executive director of EMEA sales, Actelis Networks.  “Our advanced technology together with the national technical support, marketing and sales expertise of our new partners is a great combination, bringing more bandwidth over copper, efficiently and cost-effectively to their customers, as well as increasing our market penetration in Europe."

First Mobile Music Deal of Its Kind, Covering T-Mobile Markets Across Europe; Extensive Marketing Campaign Starting in October 2004

Motorola, a global leader in wireless communications, and T-Mobile International, one of the world's leading companies in mobile communications, has today announced an alliance with global superstars and multi-platinum selling band The Black Eyed Peas.

The agreement with the Black Eyed Peas is the first of its kind and incorporates a series of new wireless, on-line, and radio promotional activities. These include competitions to win concert tickets when purchasing a Motorola E398, an exclusive opportunity to be among to first to listen to the Black Eyed Peas' new material, a chance to actually meet with the band, and even visit them during the shooting of their next music video. One fan will also get the opportunity of a lifetime to create the "official ringtone" for the band's new album, which will be available as a download from t-zones.

This unique marketing relationship will establish The Black Eyed Peas as the first group in Europe to take full advantage of the benefits of mobile music, including "mashing," video editing and live concert theme packs. In addition, exclusive Black Eyed Peas content, such as realtones, wallpapers, videos and Mobile Jukebox music tracks, will be available through T-Mobile's t-zones services which can be accessed via a dedicated t-zones button on the Motorola E398 handset.

Motorola and T-Mobile customers will have unique and exclusive access to newly released content from the Black Eyed Peas, as well as many first time services.

Company Launches Services in Dublin and Increases Network Capacity Into Manchester, UK

Level 3 Communications has today announced that it has further expanded its network in Europe. The company has launched service in Dublin, Ireland, and has substantially increased its network capacity into Manchester, UK.

"Both Dublin and Manchester have become key markets for communications services in Europe," said Brady Rafuse, president of Level 3's European operations. "We acquired network infrastructure into both cities through our acquisition of Genuity assets last year, and we're pleased that we can leverage that capacity now to serve growing demand for services from communications companies operating in Ireland and the UK."

Level 3's fibre-optic network spans 23,000 route miles and serves 21 of the largest markets in Europe, as well as 77 markets across North America. In addition, the company operates metropolitan networks in 36 cities, including London, Paris, Amsterdam, Brussels, Dusseldorf, Hamburg, Berlin, Munich and Frankfurt. Level 3 also has network capacity on high-speed transatlantic cable systems.

Seasoned Executive Leads Presence in U.K. to Meet Expanding Sales,Business Development and Partnership Interests Across Europe

Q1 Labs, a leading network security company, today announced that it has opened an office in London to meet growing demand for its networksecurity software in the European market. At the same time, Q1 Labs announced the hiring of Fiaz Khan as Director of Sales (EMEA), who will be based in London. Khan has hired initial staff for the London office and will build momentum for European sales of Q1 Labs' flagship product, QRadar.    QRadar (an acronym for Real-time Anomaly Detection andResolution), provides both network and security experts with a uniquelive window for surveillance, analysis and control. QRadar profilesthe behavior of systems, applications and users, learning normalpatterns and immediately recognizing anomalies, whether they originatefrom security breaches, internal network misuse and policy violations,or operational inefficiencies.    "The European market will be an important pipeline for QRadarsales, as there is no comparable product on the market that can helpboth security and network professionals to identify, understand andaddress new threats and network issues in real-time," said MikeLanagan, vice president of Business Development and EuropeanOperations for Q1 Labs. "The experience of veteran Fiaz Khan willensure consistent excellence for all our U.K. and European business."